Privacy and Cookie Policy
Our Commitment to Your Privacy
This privacy policy sets out how we use and protect any information that you give when you use this website.
We may change this policy from time to time by updating this page. We advise you to check periodically to make sure you are happy with the way we safeguard your information.
What we collect
For the purpose of making an enquiry or placing an order, our website may collect your name and contact information, including your email address, telephone number and address. It may also collect your preferences and interests, for example, if you choose to share a specific page with your builder.
Other information relevant to customer surveys and / or offers may also be requested.
What we do with the information collected
We require this information to understand your needs and provide you with more information for the product(s) / service(s) you have requested.
Your information may also be stored in a CRM system for internal record keeping. We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
We may use the information to customise the website according to your interests.
Website Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
External Links
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us, by post or email.
Third Parties
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional details of third parties which you may find interesting if you tell us that you wish this to happen.
Accessing you Data
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable.
If you would like a copy of the information held on you please write to us, by post or email.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.
Write to us
James Alexander Contracts Limited
48 Barrington Way
Wellington
TA21 9BA
Or email us
office@jacl.co.uk
Understanding Our Cookie Policy
What are Cookies?
A cookie is a small file of information that is sent to your computer, mobile, or tablet when you visit a website. It will recognise your device when you visit the site again.
Cookies can remember your preferences and chosen items, and they can assist you by tailoring your site experience.
There are four types of cookie:
Essential cookies which the site needs these to provide services.
Performance cookies to monitor site use and allow statistical analysis to inform site improvements
Functionality cookies to remember choices you make, such as search parameters and product types.
Advertising Cookies which collect information on your browsing habits to ensure that any adverts that appear are relevant to your interests. They can share data with third parties, such as advertisers.
Our Cookies
Cookies deployed by our website:
ensure that functionality operates as intended
remember your choices and preferences during and between visits
allow you to interact with our website by leaving comments or opinions
post enquiries via our Anti-Spam enquiry form
track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website
Cookies are not deployed to:
collect any personal identifiable information (without your express permission)
collect any sensitive information (without your express permission)
pass data to advertising networks
pass personally identifiable data to third parties
pay sales commissions
Your consent for cookie deployment by our website
Upon your first visit to our website, you may have noticed our banner alerting you to the use of cookies by our website. In compliance with the 2011 EU Cookie Law, our website operates on an ‘Implied Consent’ basis. This means that we will assume that you have opted-in for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below.
By default, the majority of popular web browsers automatically permit websites to deploy cookies onto your device. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled.
For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.
More Information about our Cookies
Analytical Tracking
Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics.
The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content.
Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page.
Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics.
No personal information is collected by Google Analytics.
Cookie Consent Check
As mentioned above, upon your first visit our website displays a banner at the top of the page alerting you about cookies being deployed by our website. In order for our website to remember your choice of opting-in, we store an anonymous cookie to remove the alert banner for 28 days. To prevent this cookie being stored, simply do not accept and close the alert. If you have already accepted the alert and you wish to remove the cookie, please clear your cookies within your browser settings.
Squarespace
Our website is built on the popular open-source CMS framework – Squarespace. Squarespace cookies allow visitors to comment on our website’s content. If you do not wish to participate in commenting on our website, Squarespace will not deploy any cookies to your device. Cookies will only be created by Squarespace if you actively comment via the clear forms on our website.
Enquiry Forms
Visitors can choose to contact us via enquiry form(s) on our website. In order to prevent spam enquiries, we protect our forms with a ‘CAPTCHA’ challenge to ensure the submission is from a person, not a computer.
This CAPTCHA challenge creates a cookie that is used only to check the input response from the user is correct.
The CAPTCHA cookie does not store any other information from your enquiry.
Google Maps/Places
Our website may have our Google Maps / Places profile embedded within an iframe. Google Maps creates cookies that enable the functionality of their powerful mapping software. No personal information is stored or shared on the cookies deployed by Google Maps/Places.
Disabling Cookies
Most browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website.
To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.